How often should a server check on their tables?

The recommended practice for a server to check on their tables every 5-10 minutes is based on providing excellent customer service and maintaining a strong rapport with guests. This frequent contact helps ensure that customers are satisfied, their needs are met, and any issues can be addressed promptly. By checking in regularly, servers can gauge how diners are feeling about their meals, whether they need drink refills, or if they have any other requests.

This approach not only enhances the dining experience but also increases the likelihood of repeat business and positive reviews. It allows servers to remain attentive without being intrusive, striking a balance that is crucial in a busy restaurant environment like Waffle House, where timely service is key to customer satisfaction.

In contrast to this practice, other options generally indicate less effective service. For example, checking only when a customer signals them may lead to delays in addressing needs, which can result in a negative dining experience. Additionally, waiting 20 minutes or once per hour is too infrequent, risking customer dissatisfaction and a lack of responsiveness to their needs. Regular check-ins create a welcoming atmosphere and help to build a connection with the customer, contributing to a more successful dining experience overall.