What should a server do when they notice a table needs attention?

When a server notices that a table needs attention, the best approach is to proactively approach the table and assess their needs. This action demonstrates attentiveness and a commitment to customer service, which are crucial in the hospitality industry. By directly engaging with the guests, the server can identify any immediate concerns, such as a need for drink refills, menu questions, or if the diners are ready to order. This proactive behavior can enhance the dining experience, as customers often appreciate when their needs are anticipated rather than having to call for assistance.

Additionally, when servers take the initiative to check on their tables, it can help to build rapport with the customers and contribute to a more positive atmosphere. This proactive approach contrasts with waiting for customers to call them over, which may lead to delays in service and potentially diminish the overall guest experience.